FAQ

Made to Measure & Custom Orders

What is made-to-order?

What is made-to-measure?

What is a bespoke adjustment?

What is a custom bridal order?

How long does it take to receive a made-to-measure or custom order?

Can I return or exchange a made-to-measure or custom item?

Can I return a made-to-order item?

Shipping & Returns

Do you offer international shipping?

What is your return policy?

How do I initiate a return?

Materials & Craftsmanship

What fabrics do you use in your garments?

Are your garments ethically produced?

Care & Maintenance

How should I care for my silk garment?

Can I steam or iron my silk dress?

Sizing & Fit

How do I determine my size?

Do you offer custom sizing?

Bridal & Occasion Wear

Do you offer bridal gowns?

How do I schedule a bridal consultation?