FAQ

Made-to-order is our ready-to-wear styles made in our standard sizes (size 00,1,2,3,4 etc) with no design or fit changes.

Made-to-measure involves tailoring a piece from our current ready-to-wear collection to your own measurements without design changes, which incurs a small surcharge.

Bespoke adjustments allow for design modifications, such as combining elements from different styles or your own inspirations, which incurs a surcharge, quotes provided upon request.

Custom orders (including bridal) are entirely unique designs created in collaboration with you. Quotes are provided upon request.

Made-to-measure & bespoke adjustments of our ready-to-wear styles typically takes 4–6 weeks from the date of order to shipping (depending on complexity of bespoke adjustments).

Custom orders may require 12+ weeks, depending on the design’s complexity. If you need your garment by a particular date or in a shorter timeframe please reach out via email prior to ordering and we can discuss further.

Made-to-measure and custom items can not be returned or exchanged.

Yes, made-to-order pieces can be returned or exchanged within 14 days of receiving.

Yes, we offer free standard international shipping. Express international shipping is available for a flat rate of $30. 

We accept returns on full-priced items within 14 days of receipt. Items must be unworn, with all tags attached. Sale items, made to measure, bespoke and custom orders cannot be returned or exchanged.

Please contact us by emailing info@vanderkooij.com.au before returning any item. We’ll provide you with the necessary details to proceed.

The majority of our garments are crafted from 100% Silk Dupion, known for its subtle slubbed texture resulting from minimally processed, naturally slubbed yarn. This creates unique textural variations, adding character to each piece.

Yes, all our garments are handmade in our Melbourne studio, focusing on sustainable practices and reducing environmental impact. We produce our garments on a made to order basis to minimise waste. 

Our silk garments are dry cleaning only. The natural slubbed texture of Silk Dupion is a characteristic of the fabric and should not be considered a flaw.

You can steam your VDK garment, however please take care that your steamer does not spurt or leak water, as the water can leave marks on the silk.

If ironing is necessary, use a low heat or silk setting, ensure the iron is not leaking any water before use.

Please refer to our size guide. If you’re between sizes and are not sure on the best size for you, please contact us for personalised assistance. Please note that our silk dupion fabrication provides no stretch, sizing is true to size.  

Yes, we offer made-to-measure services where garments from our ready to wear collection are tailored to your measurements.

Yes, any of our pieces can be used as bridal options, to compliment our range we also offer a made-to-measure service, bespoke adjustments, and fully custom bridal designs created in collaboration with you. To start the process we recommend booking a bridal consultation.

You can book a consultation directly through our bridal page to arrange an appointment. If you can’t find your preferred day or time please contact us and we can do our best to accommodate you.